Hotel Policies

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Diners Club JCB

Important Information

Full payment is required at check-in Guests must be over 20 years old to use the spa and fitness centre, which includes the swimming pool and hot-spring baths Extra charges apply Please note that only Deluxe Twin Room can accommodate an extra bed One child under 1 year old stays free of charge for childrens cotscribs When booking 5 rooms or more, different policies and additional supplements may apply Please contact the property directly for more details Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply Guests with tattoos may not be permitted to use the propertys public bathing areas or other facilities where the tattoos might be visible to other guests The property will be going through renovation works from Thu 01 Jun 2017 until Thu 30 Nov 2017 During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available An accommodation tax per person per night is not included in the price and needs to be paid at the property For guests staying in Osaka, this tax will only apply to stays which begin on and after 1 January 2017